Wholesale Hotel Supplies & Motel Supplies Online Shopping

Hotel Supplies Online

North America's Premier Hotel Supplier!

Instructions for Requesting tracking of Hotel Supplies Online Orders

Please wait at least 2 business days before requesting tracking numbers. We can not provide tracking for orders until it is returned to us from the warehouses. We would not have the tracking for at least 2 business days.

Fill in the form below and submit it. If we have the tracking it will be sent to you by the next business day. If we do not have the tracking yet, we will email you an approximate time to shipping and then update when we have the tracking.
Please use this form for tracking only. Any other uses will not be answered.

Name of Individual or Company who placed the order
Order Number from your email receipt
Email Address at which you wish to receive the tracking

Comments

Submit Request

Important Shipping Information

Hotel Supplies Online Shipping calculations are determined by the weight of the order and the distance of the shipment at ground commercial rates. Transit times vary depending on destination.

No Signature required

All orders with a total less than $1,000 will be shipped "no signature required " which means the package will be left at the shipping address whether or not someone is there. We are not responsible if the package is lost or stolen after the delivery service leaves.

Internet Orders

Internet orders are processed as they are placed at the site. If you are placing your order after 5 pm EST, it will be processed the following day. Orders are not shipped on Saturdays or Sundays. The shipment schedule is based on the date your order is received. You will receive email receipt when you place the order. You may use the order number on that receipt to request order tracking if you need to.

We do not ship to international destinations. Please note that we cannot ship to P.O. Boxes. You must provide a street address for your order. We are not responsible for delays caused by the delivery services due to weather or mechanical error and are not able to offer refunds for those reasons.

Shipping Orders

Orders are NOT shipped the same day they are received. Ship times vary by item from 1-2 business days for amentities up to 4 weeks for made to order spreads and some other linen items. If you do not see a ship time listed on the page where you order, please email before you order and we would be happy to give you a time frame.