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Our Official Privacy Policy Statement for
Hotel Supply Wholesale Hospitality and Healthcare Online
Catalog Shoppers
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This is the Official Web Site of Hotel Supplies Online. All content contained herein is the intellectual property of Hotel Supplies-Online. We are a Hospitality Supply Company whose purpose is to provide the best quality products and the highest customer service on or off the web. Our catalog of products contains amenities such as soap, shampoo and personal care items. We carry hangers, luggage-racks, rollaway beds and other items for hospitality, motel and healthcare guest room convenience. Janitorial supply items, housekeeping products and commercial paper products are also sold. We maintain a large line of sheets, pillowcases, towels, blankets and other hospitality linens. All product descriptions and pictures are for the use of our customers. The following information is for the information and edification of the users of our site. Information or graphics contained within should not be used outside of this site without the our express permission. |
Customer
Service Mailing Address:
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P.O. Box 37287 |
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Philadelphia, PA 19148 |
Our
Phone, Fax and Email Contact Information:
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Phone: 215-554-3817 Customer Service |
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Fax: 775-855-9533 |
Our
Customer Privacy and Secure Shopping Information:
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We are committed to your privacy. That is why we have developed strict guidlines for using the information gathered at our website. When you order, you provide us with your name, ZIP Code, e-mail address, and company name. We collect that contact information for the purpose of communication about your order. Responding to tracking requests and to provide to the shipper for any problems. |
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Today's internet user is inundated with junk emails and unsolicited advertisements. Any notes sent by us is specific to your needs as a customer. We answer questions and respond to comments via email. If you have a spam control program please put our email address on the allowable email list. Our shopping receipts are automatically generated at purchase and are sent directly to the email address you provide. Please use an email address which can receive this type of receipt. |
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We DO NOT sell our customer list. No unsolicited faxes or phone calls are made. |
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Information is used only to contact you to resolve problems, or inform you of any back ordered Hotel Supplies commercial products. If you submit an order via our secure online shopping cart system with your credit card, this information is sent directly to the bank server and is only used as it is intended to purchase merchandise. |
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When we acknowledge orders, we never publish credit card numbers in email. Never use email to send Hotel Supplies sensitive credit card information as it is not secure. Once an order is placed, we do not keep credit card numbers on file. |
Important Shipping Information
Hotel Supplies Online Shipping calculations are determined by the weight of the order and the distance of the shipment at ground commercial rates. Transit times vary depending on destination.
No Signature required
All orders with a total less than $1,000 will be shipped "no signature required " which means the package will be left at the shipping address whether or not someone is there. We are not responsible if the package is lost or stolen after the delivery service leaves.
Internet Orders
Internet orders are processed as they are placed at the site. If you are placing your order after 5 pm EST, it will be processed the following day. Orders are not shipped on Saturdays or Sundays. The shipment schedule is based on the date your order is received. You will receive email receipt when you place the order. You may use the order number on that receipt to request order tracking if you need to.
We do not ship to international destinations. Please note that we cannot ship to P.O. Boxes. You must provide a street address for your order. We are not responsible for delays caused by the delivery services due to weather or mechanical error and are not able to offer refunds for those reasons.
Shipping Orders
Orders are NOT shipped the same day they are received. Ship times vary by item from 1-2 business days for amentities up to 4 weeks for made to order spreads and some other linen items. If you do not see a ship time listed on the page where you order, please email before you order and we would be happy to give you a time frame.
This site was created and is maintained by CJ Web Design Copyright 2000-20012